TUI is closing down its travel agent stores with job losses of nearly 600 in France in the wake of the coronavirus pandemic. "I don't think you should use the Covid for an excuse for not behaving the way your customers expect a seriously large company like them to behave.". Thursday 30 July 2020 14:47 Britain’s biggest holiday company is to close one-third of its high-street travel agencies. The Competition and Markets Authority (CMA) had received thousands of complaints from customers waiting many weeks for their money back. It allows our most engaged readers to debate the big issues, share their own experiences, discuss real-world solutions, and more. Sales at Nordstrom were down 40%, according to the retailer's earnings. "The CMA is continuing to investigate package holiday firms in the context of the Covid-19 crisis. .css-1xgx53b-Link{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:700;-webkit-text-decoration:none;text-decoration:none;color:#FFFFFF;}.css-1xgx53b-Link:hover,.css-1xgx53b-Link:focus{-webkit-text-decoration:underline;text-decoration:underline;}Read about our approach to external linking. Start your Independent Premium subscription today. TUI Travel has announced plans to close 100 of its 1,100 UK agencies. TUI has announced that it will be closing 70 stores in France today which could see nearly 600 people lose their jobs. Following the CMA investigation, Tui said it would clear outstanding refunds by 30 September. The tour operator said that a total of 583 jobs will be lost after they either sell off or … Affected agents will be re-deployed. You can also choose to be emailed when someone replies to your comment. The promise covers all of Tui UK's different businesses that offer package holidays, including First Choice, First Choice Holidays, Marella Cruises, Crystal Ski, Crystal, Tui Scene, Tui Lakes and Mountains, and Skytours. It has been a tough period for the sector and for Tui. By: John Matarese Posted at 6:55 AM, May 27, 2020 . The most insightful comments on all subjects will be published daily in dedicated articles. Tour operator TUI, which has a branch in Spalding, has announced that it will be closing 166 of its high street stores. .css-14iz86j-BoldText{font-weight:bold;}Travel company Tui has promised to clear a backlog of refunds by the end of the month following an investigation by the UK's competition authority. The travel and tourism industry is one of the worst-hit industries following the coronavirus pandemic. The company added, though, that it aims to redeploy all affected agents. The BBC is not responsible for the content of external sites. HOLIDAY firm TUI is to shut 166 high street stores across the UK and the Republic of Ireland. Britain’s biggest holiday company is to close one-third of its high-street travel agencies. Travel company Tui is set to shut 166 High Street stores in the UK and Ireland, affecting up to 900 jobs. The move by Tui will cost 900 jobs, but many may be saved by redeployment. The travel and tourism industry is … The travel firm says that the closures are as a result of changes in customers' shopping habits with more bookings being made online "accelerated" by the COVID-19 pandemic. TUI closing: Travel company to shut 166 high street stores impacting up to 900 jobs TUI HAS announced today that it will be closing 166 stores across the UK … Are you sure you want to delete this comment? 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Package holiday firm Tui will close 166 of its high street stores, it announced today, after a slump in the travel sector caused by coronavirus. Please continue to respect all commenters and create constructive debates. I don't buy that. TUIhas announced that it will be closing 70 stores in Francetoday which could see nearly 600 people lose their jobs. Tui has already closed down 70 travel agent stores in France, with job losses of nearly 600 in the European nation. Some jobs will be protected by creation of homeworking sales and service team, Find your bookmarks in your Independent Premium section, under my profile. TUI Store Finder » TUI Store Directory. Different airlines have different rules over what you can do, but many are waiving any charges for changing to a later flight or having a voucher instead. Roy Parry, of Wigan, had booked a £2,500 Tui holiday to Barbados to celebrate the end of his chemotherapy treatment in April. Travel agents TUI is closing its Falmouth store. So I wasn’t too surprised to see the TUI Group share price rise by more than 10% this morning. In late July, the company said it would shut 166 High Street stores in the UK and Ireland. "There's enough difficulty in the world as it is. It's hoped the restructure 'should then enable Tui … 166 Tui stores are set to close (Picture: Getty Images) Travel giant Tui has announced it will close 166 stores across the UK and Ireland. Independent Premium Comments can be posted by members of our membership scheme, Independent Premium. List of stores closing down permanently amid coronavirus pandemic. Store closings amid coronavirus pandemic. Your travel insurance is unlikely to cover you. The existing Open Comments threads will continue to exist for those who do not subscribe to Independent Premium. In late July, the company said it would shut 166 High Street stores in the UK and Ireland. Tui is to close 166 high street stores in the UK and the Republic of Ireland, the tour operator has announced. Holidays plans were ruined by the coronavirus outbreak, and delays over refunds added to frustrations. The company said it will close 166 of its 516 high-street stores in the UK and Ireland “as it adapts to changes in customer behaviour”. Tour operator Tui, with outlets across Norfolk, is to close almost a third of its shops, moving staff to work from home instead. Weeks after the election, Senate Majority Leader Mitch McConnell congratulates the president-elect. Under the drastic plan, up to 75 Target stores will be closed down while 92 will be converted into Kmart outlets, meaning around half of Target’s 284-odd Australian stores could be affected. Nordstrom is permanently closing 16 stores because of the impact of COVID-19. New Covid strain: How worried should we be? … “Customer behaviours have already changed in recent years, with 70 per cent of all Tui UK bookings taking place online. You can accept, or refuse, vouchers or a rebooking but a voucher will probably be invalid if the airline later goes bust, If you decide against going on a future flight, which is not yet cancelled, then there is no right to a refund. Tui later contacted him to offer a refund which he declined, but then the credit card company asked for the money back. You can find our Community Guidelines in full here. .css-1hlxxic-PromoLink:link{color:inherit;}.css-1hlxxic-PromoLink:visited{color:#696969;}.css-1hlxxic-PromoLink:link,.css-1hlxxic-PromoLink:visited{-webkit-text-decoration:none;text-decoration:none;}.css-1hlxxic-PromoLink:link:hover,.css-1hlxxic-PromoLink:visited:hover,.css-1hlxxic-PromoLink:link:focus,.css-1hlxxic-PromoLink:visited:focus{color:#B80000;-webkit-text-decoration:underline;text-decoration:underline;}.css-1hlxxic-PromoLink:link::after,.css-1hlxxic-PromoLink:visited::after{content:'';position:absolute;top:0;right:0;bottom:0;left:0;z-index:2;}Tui: Holiday bookings for next summer jump 145%, Coronavirus: 'Covidiots' criticised on Tui quarantine flight, Coronavirus: Package holiday firms told to sharpen up on refunds, Top Trump ally ends silence to congratulate Biden. Bed Bath & Beyond has announced the first 63 stores it will close by the end of the year as part of a restructuring plan brought on by Covid-19. If you have a package holiday cancelled by the provider, then a refund should be provided for the whole holiday within 14 days, If your flight is cancelled, you are entitled to a full refund to the original form of payment within seven days, although many airlines are struggling to meet that deadline. TUI has announced that it will be closing 70 stores in France today which could see nearly 600 people lose their jobs. The discounter, which has over 800 branches across the UK, has partly blamed a drop in footfall for the need to “hib… “It is therefore imperative that we make these difficult cost decisions, look after our colleagues during such unprecedented uncertainty and also offer a modern customer service. Tier 3 restrictions 'worst-case scenario' for town, 'Don't give up, the storm ends': A message of hope. Refunds for cancelled package holidays should be completed within 14 days. I work in telecoms, we were getting things sorted within days. The firm is seeking to reassure prospective customers by offering cover for passengers against coronavirus-related problems. Want to bookmark your favourite articles and stories to read or reference later? Tui will close 34 stores in the next 12 months. They said it was a Covid issue. "If Tui had done what they should have done and refunded people at the time, people wouldn't have been in that situation. “We believe Covid-19 has only accelerated this change in purchasing habits, with people looking to buy online or wishing to speak with travel experts from the comfort of their own home. France replaces lockdown with evening curfew, How Covid changed our lives - in 12 charts, New Uighur cotton evidence 'game-changer' for fashion brands, Bogus reports, accidental finds - the Oxford vaccine story. It has been reported that around 350 shops will remain following the closures. Create a commenting name to join the debate, There are no Independent Premium comments yet - be the first to add your thoughts, There are no comments yet - be the first to add your thoughts. Tui to close 34 stores over next 12 months by Samantha Mayling Nov 7th 2019, 08:16 Tui will close 34 shops over the next 12 months, but it will re-deploy all affected agents and invest in other premises which will open in new locations. Tui added to that. It has been a tough period for the sector and for Tui. Use our shop finder tool to find your local Thomson now TUI retail store offering everything from Beach holidays & City Breaks through to Lakes and Mountains getaways. Please be respectful when making a comment and adhere to our Community Guidelines. Tui is to close nearly a third of its high street stores in the UK and the Republic of Ireland. Andrew Flintham, the managing director of Tui UK and Ireland, said: “We want to be in the best position to provide excellent customer service, whether it’s in a high-street store, over the telephone or online. Read about our approach to external linking. A new homeworking sales and service team will be created. “We have world-class travel advisers at Tui, so we hope many of them will become homeworkers and continue to offer the personalised service we know our customers value.”. TUI stores are reopening some shops on July 6, it has announced. But the scale of losses means many high streets up and down … Video, 'Don't give up, the storm ends': A message of hope, Mitch McConnell: Top Trump ally breaks silence to congratulate Biden, LGBT-owned kilt maker denounces kilt-clad Proud Boys, Lizzo sparks body debate with 10-day smoothie diet, Peter Nygard: Canadian fashion mogul arrested, Dresden Green Vault: Fourth suspect arrested over German diamond heist, Japan 'Twitter killer' Takahiro Shiraishi sentenced to death, Coronavirus: France replaces lockdown with evening curfew, Ghislaine Maxwell: Jeffrey Epstein associate seeks $28.5m bail deal, Barbara Kentner: Brayden Bushby found guilty in death of indigenous woman, Package holiday firms told to sharpen up on refunds. US retailer Gap could close all of its own UK stores, putting thousands of jobs at risk, as it mulls shifting its operations to franchise-only in Europe. Which stores are closing? Are you sure you want to mark this comment as inappropriate? "It was a lot of hassle," Mr Parry said. If we find that businesses are not complying with consumer protection law, we will not hesitate to take further action.". Due to the sheer scale of this comment community, we are not able to give each post the same level of attention, but we have preserved this area in the interests of open debate. Want an ad-free experience?Subscribe to Independent Premium. The tour operator said that a total of 583 jobs will be lost after they either sell off or close 70 of its stores. This is the full list of Boots stores that will be temporarily closing this month. TUI STORE DIRECTORY. Debenhams first collapsed in April 2019, but agreed to a company voluntary arrangement (CVA) with its landlords to cut costs in order to save the business. Closing down: a Tui store in Bishop's Stortford, Tui to close one third of high-street travel agencies, Holidays will be close to normal despite coronavirus, TUI chief says, ‘Covid cover’ offered by Tui, Britain’s biggest holiday company, You may not agree with our views, or other users’, but please respond to them respectfully, Swearing, personal abuse, racism, sexism, homophobia and other discriminatory or inciteful language is not acceptable, Do not impersonate other users or reveal private information about third parties, We reserve the right to delete inappropriate posts and ban offending users without notification. Customers who received Refund Credit Notes will also be contacted to be told they are entitled to cash refund instead, which would be provided within 14 days. After the holiday was cancelled because of the coronavirus pandemic, he said he spent hours on the phone to Tui, trying to claim a refund. Tour operator Tui is to shut 166 high street stores in the UK and the Republic of Ireland in the face of the downturn in travel caused by the coronavirus pandemic. Eventually he was credited by his credit card provider. TUI is set to close 166 stores in the UK and the Republic of Ireland Credit: Alamy Around 350 shops will remain open. Thomson tour holiday operator Tui Travel today announced plans to close 100 of its UK-based travel stores.. Andrea Coscelli, the CMA's chief executive, said: "It is absolutely essential that people have trust and confidence when booking package holidays and know that if a cancellation is necessary as a result of coronavirus, businesses will give them a full, prompt refund. Posters have been plastered across the front of the shop saying the branch will close tomorrow. Closed on 10 April: – London Canary Wharf Cabot Square – London Canary Wharf Jubilee A spokesperson said: “We are always looking for opportunities to become more effective and efficient. The travel giant, which has a branch on Church Street, St Helens, has not revealed which stores are closing. However, bookings are more positive for next year as holidaymakers pland ahead in the hope of an easing of pandemic restrictions. Our journalists will try to respond by joining the threads when they can to create a true meeting of independent Premium. © 2020 BBC. Bookings plunged 81% for the summer and were 40% lower for a scaled-back winter programme. Tui: Holiday bookings for next summer jump 145%, 'Don't give up, the storm ends': A message of hope. The travel and tourism industry is one of the worst hit industries following the coronavirus pandemic. Sharelines. 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