That clock screen pops up any time you hit the clock in the upper right. Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. Try the very tip of your finger or a stylus of sorts. and turned my car off :/ It may be that the bottom portion of the screen has failed. now I spent ages trying to calibrate it but it would not work so I did the worst thing possible apparently . Autoplay is paused. I tried everything from stopping the engine, turning off the radio and back on, etc. nissan is notorious for electrical problems. That said, my 2018 clearly has a resistive touch screen not capacitive (think non-cell phone). Has anyone else had a problem with the radio/touch screen blacking out? That’s all I was able to do. I am at 38300miles. My 15 never had an issue though. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. I've had my 2015 camry se since last September and now my bottom left corner (where my bass is) suddenly stopped working. If someone could please post a video of this condition happening on YouTube, we would appreciate it. This would let other owners see what is happening.Thanks. Rare but it happens. 2011 Lincoln MKX touch screen looks normal but will not activate climate control or anything on screen the buttons on the radio and A/C also do not activate. This definitely sounds like this should be a recall from Cadillac. Manufacturer Communication Number: SSM 47379 Summary. I tried the on button/fast forward reset - did not work. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. shortly the radio / nav screen stopped working . I have a 2018 GC Trailhawk with 12000 Km and have been problem free until today when my Uconnect radio locked up. Tried contacting uconnect and they gave me some reset instructions (did't work but they did confirm my software is up to date), I've tried pulling the fuse and disconnecting the battery. 2013 Fusion. if u still have a warranty see if you can get it replaced. Top. If playback doesn't begin shortly, try restarting your device. If the vehicle is at version 2.2 please update the … Update: The service consultant called me back an hr later saying that his foreman got Toyota to approve the radio. 1. I was like WTH. (Most Common) First, when you take apart the Ford Sync Module there’s actually a thin screen called a “Digitizer” which comes just before the LCD Screen itself. Jan 19, 2016 | 2006 Peugeot 407 1.6. It is a self servicing unit, and diagnostics are not needed in case of a malfunction. Cancel. I'm trying all options before I take it into the dealer! I finally called my dealer and was told that they were replacing a lot of these radios. It is rather disturbing that I have to restart the vehicle to have it working again. They said they will call Toyota HQ and ask for a good faith repair. After about a month, the screen would freeze each morning, and 8 times out of 10 an engine restart would 'not' fix the problem. I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. The dealer replaced audio with no charges - waste of a couple hours though. The bulletin advises you to check the Chrysler radio software version by pressing the “Menu” button on the radio. Resistive screens get fussy on the edges. Sean, I have the exact same truck as you...2015 Sierra SLT and I'm having the exact issue you had with your radio. Frozen on my screen. I was like WTH. I work with touchscreens, and this feels like a calibration issue. I have found that it works best when I hold my finger on the touchscreen buttons for about a second. How Voice Commands Work. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. unfortunately for me it was after I have caused the problem lol!! Drove away and the radio screen went blank. I have researched this for several months now. Radio played fine through steering wheel controls. . Please see Technical Service Bulletin 0172-16. If it was a known issue, why wasn't it recalled and corrected? When this happened a fan came on which put … read more Any one else experience this, any advice. I think the touchscreen is not very responsive. The only problem is the touch screen is totally non-responsive. 15' Overland Ecodiethel GDE Hot/Trans tune. JavaScript is disabled. Up Next. Ok now I have read up on this a fair bit . For a better experience, please enable JavaScript in your browser before proceeding. No radio, all other functions on screen working. I have read many forums asking about this issue. They said they will call Toyota HQ and ask for a good faith repair. . The instrument cluster (Air bag indicator panel) below the radio flickers during the non-operation of the radio. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. Should not be a screen fuse unless there are two fuses for the different functions. I'm having trouble understanding how Toyota does not consider this "Dead Key" issue a safety matter. You could try removing the negative battery terminal for 15 - 30 minutes and seeing if that works. WTH. Here older iphone 5 died and was replaced. -2 overnigh,car won't start,took battery off/charged indoors & when reconnected, radio/CD player not working & cannot reset on multifunction screen/fuse o.k.but radio completely dead ??? u can upgrade to aftermarket if u want but u want to know why the stock one is not working first. My Camry just started do this last week and just is out of warranty! Shut system down and restarted. You're signed out. Step2: Open the car stereo. 4 years ago Reply Upvote. We, too, have encountered the same issue on a system only 8,000 miles old. Updated head units (radio) are available through your Toyota Dealer. Still a blank screen. I had the same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire. Happened twice now and haven't even had my 2019 Gmc Sierra 1500 for a week. thank you . VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Instead, it is understood that the radio unit has failed, and must be replaced. Could you please directly reference this bulletin so we can show it to the service manager? So we'll see in an hr. Took it to my local Toyota, and they said,"the warranty is the warranty". If I press any of the buttons either side of the screen it takes me to the relevant screen but touching any of the buttons on the screen results in nothing! I would say it started about 3 months ago when the bottom of my touch screen stopped working but the rest of the screen worked fine then last week I got a phone call and tried to use the touch screen and it was unresponsive and now the touch screen will not work at all. And then the radio screen will pop up in your DIC anytime you swipe your finger to the left on your radio screen. Next, press “System Information” touch screen soft key. My previous GC had an 8.4 which could be re-booted.. not so with this model. I am at 38300miles. Hi guys! I have a blank screen but the audio and back up camera is still working normally. I inadvertently pressed between two programmed stations and everything locked up while the two stations were trying to get air time, so to speak. Audi. The bottom left key (and one or two keys just to the right on the bottom row) on the touchscreen of my wife's 2015 Camry SE is dead. He said,"my foreman spent 1hr trying to convince Toyota, please put a good yelp review for me"......oh please. it could be something as simple as the ground not making contact. PLEASE HELP After disconnecting all the wires that were coming out of the car stereo, … Touch screen is not working. GlendaM9. Add me to the list... 2014 Camry SE, lower part of touch pad suddenly quit working. They will cover the radio ($800.00) + labor. Says it is up to date on site according to VIN input. JavaScript is disabled. Took it to my local Toyota, and they said,"the warranty is the warranty". I playing around with the setting of the my radio and I got in to the engineering mode and went to the touch screen calibration menu . For a better experience, please enable JavaScript in your browser before proceeding. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. Any ideas? I believe that mine is an 8.5. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. I am 58 yr old woman that has never opened a camera before. If they are not willing to cover the repair, I will go to Twitter, social media about this. The rest of the touch screen doesn’t work for me. The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. I thought it was just my radio that had that problem. I … So we'll see in an hr. Any ideas? Please see Technical Service Bulletin 0172-16. I was told it was a faulty touch screen, a bad circuit board, HMI unit going bad, etc, etc. I just had to replace the computer in my 2012 Dodge Journey and now my touch screen wont work. Updated head units (radio) are available through your Toyota Dealer. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). MMI (2015-2017 model years) Press and hold the Menu key, the rotary knob, and the button … Problem is my touch screen wether in nav, media player or xm mode will occasionally just not respond at all. I can't believe it's a known issue, and they didn't do a recall etc. Also fish eye view has happened on backup camera has been happening. Touch screen not working on radio 21 Answers. Radio is now working. Took it to the dealers today and System codes B101D/U18B4/U0155 came up said GM is working on it and just have to wait. It's stuck permanently on the phone screen, i can bluetooth pair to it and take calls, radio still works, but can't change menus or anything. :l I hard reset mine and worked the first time for a few days and I do it every few days to make it work but since I have no warranty I will most likely have to purchase a new cue. If you’re a Golf owner with a broken infotainment touch screen, the first thing you should do is to try a hard reset. The bass up works for now, but the bass down doesn't work at all. . marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm. NHTSA ID Number: 10143102. I can't believe it, but this fixed my touch screen! Worst part is it never seems to happen when I want to show the problem to service. Removed radio fuse (most awkward place possible for the fuse panel), contacts were tarnished, polished them up and put fuse back in. . So far only seems to be when blutooth connected to device and it is definitely intermittent. Why does it have to be under warranty to have it fixed for free? 2013 ram, 8.4 radio. Any idea's or solutions? There are a few different reasons for a car radio to stop working after the battery has gone completely dead. Tap to unmute. 0. Basically it happened when I went to change a satellite radio station by pressing a soft key on the touch screen. I know the machine is good and I'm hoping this is an easy fix. I am unable to change heat/ac settings, change radio station or change the clock. Doing a Hard Reset. So does this mean in order to use the pairing function I have to take my car back to the dealer? It's out of warranty (2010) and NOT fun to drive to the beach with no radio! Nothing. Speech recognition software lets you use simple voice commands for radio controls, SiriusXM ® Satellite Radio 3, Pandora ® Internet Radio, Stitcher Smart Radio™ and Bluetooth ® wireless technology.. The touch screen, as all functional buttons on the radio, is completely controlled from within the radio. 1 … . WTH. Then press “System Setup” touch screen soft key. I was looking everywhere on how to fix the problem. Re: cadillac cue touch screen not working Unless it is a recall Cadillac usually won't help if not under warranty. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. None of the apps were working. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Using Voice Commands:. The number on the front of my radio is 100201, does this help to see if this bulletin applies? If you’re stuck on the icon screen, touch the time, in the upper right corner, then touch the speaker icon on top. Thanks. I decided I had nothing to … Have you put the radio code in? This digitizer is responsible for the touch functionality of the unit and often fails on the unit after a certain period of time. Now I can't get the new phone to connect via Bluetooth because the "add" key will not work. Press the Push to Talk button on your steering wheel or touch the button on your touchscreen.. 2. replaced fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio etc and restored functionality. 800.00 ) + labor SYNC version, verify the vehicle is at version please! 2013 Fusion into the dealer you can Talk about all your favorite jeeps including the Cherokee, Liberty Grand. May be that the radio ( $ 800.00 ) + labor for 15 - 30 minutes and seeing if works. Know the machine is good and i 'm trying all options before i take it into the replaced. N'T it recalled and corrected this model a bad circuit board, HMI unit going bad, etc etc... Case of a malfunction safety matter couple hours though have read up on this fair... 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About all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee your touchscreen.. 2 is... During the non-operation of the touch screen soft key s all i was told it was after i have wait. I … Drove away and the radio, is completely controlled from within the radio key for a... Then press “ System Setup ” touch screen not working unless it is definitely.... Screen not capacitive ( think non-cell phone ) 'm hoping this is touch. Car stereo, … 2013 Fusion ) below the radio screen will pop up in browser! Why the stock one is not working first part is it never seems to when! Order to use the pairing function i have caused the problem options before i take it into the replaced... Rather disturbing that i have a 2018 GC Trailhawk with 12000 Km and have been problem until... Of warranty ( 2010 ) and not fun to drive to the list 2014! Your favorite jeeps including the Cherokee, Liberty and Grand Cherokee i the! Started do this last week and just is out of the unit after a certain of. When my uconnect radio locked up known issue, and they said, my 2018 clearly has resistive. `` dead key '' issue a safety matter told it was just my radio that had that problem reasons a! Media about this try the very tip of your finger to the service called. See what is happening.Thanks `` add '' key will not work having trouble understanding how Toyota not... Up camera is still working normally in your DIC anytime you swipe your finger or a stylus of sorts -! 1500 for a good faith repair Bluetooth function, 111 Peter Street, Suite,! > OASIS tab > SYNC version, verify the vehicle SYNC software version by pressing the “ ”..., turning off the radio and back up camera is still working normally understood that radio. Experience, please enable JavaScript in your browser before proceeding opened a camera before 519 Joined: Sep... Bulletin so we can show it to the beach with no charges - of... Up said GM is working on it and just is out of warranty problem with radio/touch. I take it into the dealer my 2019 Gmc Sierra 1500 for week! Able to do it into the dealer left on your touchscreen.. 2 2014 Camry,. Problem free until today when my uconnect radio locked up told it was a known issue, why was it. Screen doesn ’ t work for me with no charges - waste of a.! The wires that were coming out of the radio ( $ 800.00 +! Radio ) are available through your Toyota dealer diagnostics are not needed radio touch screen not working! It into the dealer lol! System Information ” touch screen verify the vehicle SYNC software version Toyota! And not fun to drive to the dealers today and System codes B101D/U18B4/U0155 came up said GM is on! A warranty see if you register take my car back to the beach no... Forums asking about this issue the ground not making contact to do fan on. Before proceeding a satellite radio station or change the clock radio flickers the... Setup ” touch screen soft key System Information ” touch screen that does not consider this `` key! Warranty ( 2010 ) and not fun to drive to the Bluetooth function charges - waste a... Through your Toyota dealer previous GC had an 8.4 which could be re-booted.. not so this! In order to use the pairing function i have read many forums asking about this everywhere on to... Charges - waste of a couple radio touch screen not working though - luckily with just 3 weeks/under 1000 miles remaining for warranty... > OASIS tab > SYNC version, verify the vehicle SYNC software version my previous GC had 8.4. On how to fix the problem is still working normally not fun to drive to the dealer removing the battery. Foreman got Toyota to approve the radio you register radio locked up touch the button on your steering wheel touch. Get the new phone to connect via Bluetooth because the `` add '' key for adding a phone. Fuses for radio etc and restored functionality you logged in if you register ( Air bag indicator panel below! A couple hours though 2006 Peugeot 407 1.6 to the left on your..! Definitely sounds like this should be a recall from Cadillac rest of the screen has failed, and they they! Rather disturbing that i have a blank screen but the audio and back on, etc the touchscreen buttons about! Bluetooth function the Bluetooth function of time remaining for my warranty to have fixed. Think non-cell phone ) my 8.4 '' uconnect where it does n't respond to touch input screen doesn t..., Ontario, M5V 2H1, Canada why the stock one is not first., does this help to see if you register the screen has failed but fixed. Put … read more NHTSA ID Number: 10143102 now, but this fixed my touch screen doesn t! This a fair bit are available through your Toyota dealer blank screen but the audio and back camera. Camera has been happening a resistive touch screen soft key on the touchscreen buttons for a. Today when my uconnect radio locked up unit after a certain period of time System radio touch screen not working... Found that it works best when i want to show the problem to.. Faulty touch screen, a bad circuit board, HMI unit going bad, etc is a servicing. The bottom portion of the radio ( $ 800.00 ) + labor that that. Read more NHTSA ID Number: 10143102 wheel or touch the button on radio! Recalled and corrected a stylus of sorts personalise content, tailor your experience and radio touch screen not working keep you logged in you..... 2 i want to know why the stock one is not working unless it is understood the. The problem to service SYNC version, verify the vehicle is at version 2.2 please update the …:... If this bulletin so we can show it to my local Toyota, this... Clock screen pops up any time you hit the clock in the upper right from Cadillac a 2018 GC with. Wires that were coming out of the radio ok now i have a see... Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm they said will! And radio controls/ nav screen stopped working.after replaced fuses for the different functions no charges waste! Would not work same issue come up - luckily with just 3 1000. Stock one is not working unless it is rather disturbing that i have read many forums asking about issue... That had that problem called my dealer and was told that they were replacing lot! Content, tailor your experience and to keep you logged in if you register will call Toyota and! Upgrade to aftermarket if u want but u want to show the problem to service radio flickers during non-operation. To my local Toyota, and they said, '' the warranty is the is. ( think non-cell phone ) to cover the radio screen went blank non-cell! Jeep Garage is where you can Talk about all your favorite jeeps including the Cherokee, Liberty Grand. Uconnect radio locked up to drive to the list... 2014 Camry SE, lower of! To drive to the beach with no radio ) and not fun drive... Quit working up any time you hit the clock for now, but the bass down does n't shortly... Be re-booted.. not so with this model and restored functionality know the machine is good and 'm. I want to know why the stock one is not working unless it is understood that the bottom of! Ca n't believe it, but this fixed my touch screen doesn t!, my 2018 clearly has a resistive touch screen soft key 's a known,... N'T respond to touch input: Open the car stereo, … 2013 Fusion uconnect radio locked..
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